Question #N1034

A new study found that when employees are interrupted while doing their work, they experience a decrease in energy and productivity. However, a team led by Harshad Puranik, who studies management, has found that interruptions by colleagues can have a social component that increases employees’ sense of belonging, resulting in greater job satisfaction that benefits employees and employers. Therefore, businesses should recognize that interruptions have a more complex effect on the workplace than previously believed.

What is the primary function of the sentence, “Therefore, businesses should recognize that interruptions have a more complex effect on the workplace than previously believed”?
A. To support the claim that interruptions have a positive impact on workplace productivity.
B. To introduce the idea that interruptions can have a negative impact on workplace productivity.
C. To summarize the findings of the study by Harshad Puranik.
D. To conclude the passage by emphasizing the need for businesses to reconsider their views on interruptions.